Patient-First Marketing for Audiology Practices

I've spent years connecting to people with hearing loss.
Now I help your practice reach them.

Most agencies don't understand hearing loss stigma, financing hesitation, or how patients actually choose a provider. I do, and I build your marketing around it.

Excellent care shouldn't go unnoticed.

Referrals alone aren't enough anymore.

Patients research online before they ever reach out. If your practice isn't visible, it isn't in the running.

Being found isn't the same as being chosen.

A patient who finds your practice still has to decide you're the right one. Without visible trust signals like real reviews, a clear website, and a team they can picture, they move on to whoever looks more credible and inviting.

Generic marketing doesn't speak to your patients.

Most marketing agencies don't understand tinnitus, hearing aid financing, or how patients choose an audiologist.

Kirsten Brackett

About

Hearing care marketing, from someone who's been there.

I was born with hearing loss, but I wasn't diagnosed until much later. For a long time, stigma kept me from living fully. I know the hesitation your patients feel because I've felt it myself.

That changed when I spent four years running Phonak's branded community "HearingLikeMe" for the d/Deaf and hard of hearing community. My day to day was spent talking with deaf and hard of hearing people about their lives: their hearing loss, their hearing technology, their milestones. I gave many of them a platform to share their challenges, successes, and journeys in their own words, often for the first time.

What I learned, again and again, is that the hearing aid or cochlear implant fitting isn't the end of the journey. It's the most important first step of it. That's the lens I bring to your marketing: built not just to get a patient through the door, but to support the whole journey after.

If you're ready for a marketing partner who understands your patients because I've lived it too, let's connect.

What I Do

Marketing built around how hearing care patients search & decide

Local SEO & AI Search Visibility

Rank higher for audiology search terms on Google, and be found on ChatGPT, Perplexity, and AI Overviews too. I optimize your Google Business Profile, clean up your directory listings, and write the blog content that search and AI tools look for. Everything is ready to publish on your own website, so it stays yours.

Website Copy Refresh

Homepage, services, and about page copy that speaks to the hearing loss journey head-on, with a clear next step on every page, so more visitors book a first appointment. Written specifically for your practice, so it stays yours.

Reputation & Review Management

A simple system that makes it easy for patients to share their experience. Reviews are the single biggest trust signal for a new patient choosing a provider.

Ongoing Content & Patient Communications

Monthly social content, patient newsletters, and reactivation campaigns that keep your practice top of mind between visits. All organic, no ad spend required.

How It Works

A straightforward path to more new patients

  1. 1

    Let's Connect

    We talk through your practice, your patients, and where your marketing could work harder. Book a consultation or send a message, whichever is easiest.

  2. 2

    A Clear Starting Point

    I review your Google profile, website, reviews, and social presence, then show you what's working, what isn't, and what to fix first.

  3. 3

    Implementation & Growth

    We work together (or I execute directly) to put the plan into action and track the results that matter: inquiries and booked appointments.

Get Started

Book your free consultation

Tell me a bit about your practice, and I'll reach out to set up a free, no-obligation consultation in the format that works best for you. Together we'll look at how to build trust with your next patient.